Privacy Policy

Introduction

Los Angeles Flower Delivery ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This privacy policy explains how we collect, use, and safeguard your information when you use our flower delivery service.

Information We Collect

Information You Provide

• Order Information: When you place an order, we collect the recipient's name, address, phone number, and delivery instructions.
• Your Information: Your name, email address, phone number, and billing information.
• Card Messages: The personal messages you include with your flower deliveries.

Information Collected Automatically

• Device Information: Browser type, operating system, and device type.
• Usage Information: Pages visited, time spent on site, and interaction patterns.
• Cookies: We use cookies to maintain your shopping cart and improve your experience.

How We Use Your Information

We use the information we collect to:

• Process and deliver your flower orders
• Communicate with you about your orders
• Provide customer support
• Improve our services and website
• Send promotional emails (with your consent)
• Comply with legal obligations

Information Sharing

We share your information only as necessary to fulfill your order:

• Local Florists: We share delivery information with our partner florists to complete your order.
• Payment Processors: Your payment information is processed securely by our payment partners.
• Legal Requirements: We may disclose information if required by law.

Data Security

We implement appropriate security measures to protect your personal information. Payment information is encrypted using SSL technology and processed by PCI-compliant payment processors.

Cookies

We use cookies to maintain your shopping cart and remember your preferences. You can disable cookies in your browser settings, but this may affect some site functionality.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by posting the new policy on our website.

Contact Us

If you have questions about this privacy policy, please contact us at privacy@example.com.